BOHO Casino Terms and Conditions

Welcome to BOHO Casino. These Terms and Conditions govern your access to and use of our website at BOHO Casino.com, including all services, games, and promotions we offer. By registering an account or using our platform in any capacity, you agree to be fully bound by these terms. We strongly encourage you to read this document carefully before proceeding. If you do not accept these conditions, you must not use our services.

1. About Us

At BOHO Casino, we operate under the name of Metlait SRL, a company registered in Costa Rica (Registration No. 3-102-911867), located at El Guayaval, Residencial La Campina, Casa Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We are licensed and regulated by the Tobique Gaming Commission under License No. 0000064. Our platform, BOHO Casino.com, has been offering online gaming services since 2021. For dispute resolution, we use EGIS as our independent ADR provider, reachable at disputes@egis-adr.com.

2. Eligibility and Account Registration

At BOHO Casino, we only permit individuals who meet all of the following criteria to register and use our services:

• You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher)
• You must not be a resident of any restricted country listed in our terms
• You must not be acting on behalf of another person
• You must have only one registered account at BOHO Casino at any time
• You must provide accurate, complete, and up-to-date personal information during registration

We reserve the right to verify your identity at any time. Our BOHO Casino login process is protected and requires valid credentials. If we discover that any information you have provided is false, we may suspend or permanently close your account without prior notice and withhold any pending funds.

3. Restricted Territories

Our services are not available in a large number of jurisdictions. We maintain an extensive restricted list covering 170+ countries and territories. Notably, we do not accept players from the United States, United Kingdom, Netherlands, France, Italy, Spain, Poland, Brazil, India, China, Costa Rica, and Curaçao, among many others. Players from Sweden, Finland, and Russia are permitted to play but are not eligible for bonuses, VIP program benefits, or loyalty comp points. It is your responsibility to ensure that online gambling is legal in your jurisdiction before using our services.

4. Deposits and Withdrawals

4.1 Deposits

At BOHO Casino, we accept a wide range of payment methods, including Visa, Maestro, Mastercard, Bank Transfer, Interac, Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Neosurf, Flexepin, Jetonbank, and cryptocurrency via Cryptoprocessing (BTC, ETH, LTC, DOGE, BCH, USDT, XRP, BNB, ADA, TRX). Our minimum deposit is €20 or the equivalent in your chosen currency. We support EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, and major cryptocurrencies.

4.2 Withdrawals

Our minimum withdrawal amount is €50 (or equivalent, e.g., CAD/AUD/NZD 75, 500 NOK, 50 USDT). We apply the following withdrawal limits:

• Maximum €5,000 per day
• Maximum €10,000 per week
• Maximum €20,000 per month
• Higher limits apply to our VIP members

Our payment department processes withdrawal requests within 48 hours. Total transfer time may be up to 5 business days depending on your chosen method. Bank transfers may take up to 3 banking days, with potential intermediary fees of up to €16. Phone verification is required before your first cashout. KYC verification may delay processing. Progressive jackpot wins are paid in full without installments.

5. Bonuses and Promotions

Here at BOHO Casino, we offer a generous Welcome Package of up to €6,500 + 225 Free Spins across your first three deposits. Our welcome bonus comes in two versions for the first deposit — use promo code BOHO to claim 100% up to €777 + 100 FS (min. €20, on Elvis Frog Trueways), or for high rollers, 125% up to €5,000 + 100 FS (min. €250, on Bonanza Billion). The second deposit offers 75% up to €1,000 + 75 FS (code BH75), and the third deposit gives 50% up to €500 + 50 FS (code BH50).

All deposit bonuses at BOHO Casino carry a 40x wagering requirement and must be used within 5 days. The maximum bet while a bonus is active is €5. Maximum conversion from bonus winnings is 10x the bonus amount, up to €10,000. Slots contribute 100% to wagering; classic slots, table games, and video poker contribute 5%; live casino games contribute 10%; instant games contribute 0%.

We also offer a Crypto Bonus of up to 1 BTC (use code CRYPT). Our regular promotions include Monday Free Spins (code MONDY), Wednesday Free Spins (code SPINS), and a Game of the Month offer (code MONTH). VIP members enjoy Tuesday Free Spins, a Midweek Boost of 75%, and the Ultimate Weekend bonus of 50% up to €2,000. We do not offer sportsbook bonuses, as our platform is casino-only.

6. VIP Loyalty Program

Our BOHO Casino VIP Club features five tiers: Nomad, Velvet, Mystic, Oracle, and Sovereign. Players earn 1 point per €10 deposited. You can fast-track to Velvet status with a single deposit of €1,000. VIP daily cashback rates are as follows:

• Velvet: 5% daily cashback
• Mystic: 7% daily cashback
• Oracle: 10% daily cashback
• Sovereign: 13% daily cashback

VIP cashback carries 1x wagering and a maximum withdrawal of €10,000. All VIP members receive a personal host and priority 24/7 support. Our separate Comp Points loyalty system awards 1 point per €10 staked on slots or €100 on live games, with 25 reward levels offering up to 300 free spins at level 25.

7. Responsible Gaming

At BOHO Casino, we are deeply committed to promoting safe and responsible gambling. We provide tools including deposit limits, session time limits, cooling-off periods, and self-exclusion. If you believe you may have a gambling problem, we urge you to contact our support team immediately or reach out to a recognized responsible gambling organization. Our platform is strictly for adult entertainment only. We do not permit minors to register or play under any circumstances.

8. Game Fairness and Software

Our BOHO online casino features 9,000+ games from 100+ providers, including Pragmatic Play, Play'n GO, NetEnt, Playtech, Betsoft, Games Global, and many more. We offer slots, live casino, table games, video poker, instant games, and progressive jackpots. All games use certified Random Number Generators (RNGs) to ensure fair and unpredictable outcomes. We do not operate a sportsbook.

9. Customer Support

We provide 24/7 live chat support and email assistance at support@BOHO Casino.com. Our team is available in English, German, French, Italian, Norwegian, and Spanish (MX). For formal disputes, you may contact our ADR provider EGIS at disputes@egis-adr.com.

10. Amendments and Governing Law

We reserve the right to update or amend these Terms and Conditions at any time. Continued use of our services following any changes constitutes your acceptance of the revised terms. These terms were last updated and effective as of 12 June 2025. All matters are governed by the laws applicable under our Tobique Gaming Commission license. If you have any questions about our terms, please contact us at support@BOHO Casino.com before using our services.